Terms of service.

1. Overview

Welcome to East Dock Studios! By using our studio and services, you agree to these terms of service ("Terms"). If you do not accept these Terms, you are not permitted to use our studio or services.

2. Studio and Service Usage

Our studio and services must only be used for lawful purposes in accordance with these Terms. You may not use them:

  • To violate local, national, or international laws or regulations.

  • To create, upload, or share materials that breach our Content Guidelines.

  • To distribute spam or unauthorized advertisements.

  • To send or upload harmful software like viruses, spyware, or malware.

3. Content Guidelines

All materials created or recorded in our studio must:

  • Comply with the law and be free from fraud or deception.

  • Respect intellectual property rights of third parties.

  • Avoid being defamatory, offensive, or obscene.

  • Refrain from promoting violence, hate, or discrimination based on personal characteristics.

4. Intellectual Property

Any material you create in the studio remains your property. However, by using our services, you grant us a non-exclusive, royalty-free license to use your content for promotional purposes.

5. Guest Policy

You may bring up to two additional guests for an extra charge of £5 per person.

6. Missed Bookings

Missed bookings cannot be refunded or rescheduled.

7. Booking and Payment

  • Full payment is required at the time of booking.

  • Rescheduling is only allowed with 48 hours' notice.

  • Bookings made within 48 hours are final and cannot be changed.

8. Refunds and Cancellations

  • Cancellations are allowed within 24 hours of booking. Beyond that, all payments are final.

  • No refunds are given for no-shows.

9. Last-Minute Bookings

Bookings made less than 48 hours in advance are non-refundable and cannot be rescheduled.

10. Studio Rules

  • Smoking and alcohol consumption are prohibited.

  • Treat all equipment with care—damage will result in repair or replacement charges.

  • Clean the space before leaving.

  • Only approved guests can enter during sessions.

  • Adhere to volume limits and follow instructions from the studio engineer.

11. Session Times

  • Sessions are limited to the booked slot. Extensions must be requested in advance and may incur additional charges.

  • Unused time will not result in a fee reduction or refund.

12. Audio and Video Files

  • Files are delivered via cloud transfer (e.g., WeTransfer).

  • Files are stored for 7 days only. It is your responsibility to download them promptly.

  • Notify us of any issues with downloads immediately.

13. Termination

We reserve the right to suspend or terminate your use of the studio for violations of these Terms without prior notice.

14. Changes to Terms

We may update these Terms at any time. Material changes will be communicated at least 30 days before they take effect.

15. Liability and Warranties

Our services are provided "as is." We are not liable for damages resulting from their use.

16. Contact Information

If you have questions about these Terms, please contact us at admin@eastdockstudios.co.uk.