Terms of service.
1. Overview
Welcome to East Dock Studios! By using our studio and services, you agree to these terms of service ("Terms"). If you do not accept these Terms, you are not permitted to use our studio or services.
2. Studio and Service Usage
Our studio and services must only be used for lawful purposes in accordance with these Terms. You may not use them:
To violate local, national, or international laws or regulations.
To create, upload, or share materials that breach our Content Guidelines.
To distribute spam or unauthorized advertisements.
To send or upload harmful software like viruses, spyware, or malware.
3. Content Guidelines
All materials created or recorded in our studio must:
Comply with the law and be free from fraud or deception.
Respect intellectual property rights of third parties.
Avoid being defamatory, offensive, or obscene.
Refrain from promoting violence, hate, or discrimination based on personal characteristics.
4. Intellectual Property
Any material you create in the studio remains your property. However, by using our services, you grant us a non-exclusive, royalty-free license to use your content for promotional purposes.
5. Guest Policy
You may bring up to two additional guests for an extra charge of £5 per person.
6. Missed Bookings
Missed bookings cannot be refunded or rescheduled.
7. Booking and Payment
Full payment is required at the time of booking.
Rescheduling is only allowed with 48 hours' notice.
Bookings made within 48 hours are final and cannot be changed.
8. Refunds and Cancellations
Cancellations are allowed within 24 hours of booking. Beyond that, all payments are final.
No refunds are given for no-shows.
9. Last-Minute Bookings
Bookings made less than 48 hours in advance are non-refundable and cannot be rescheduled.
10. Studio Rules
Smoking and alcohol consumption are prohibited.
Treat all equipment with care—damage will result in repair or replacement charges.
Clean the space before leaving.
Only approved guests can enter during sessions.
Adhere to volume limits and follow instructions from the studio engineer.
11. Session Times
Sessions are limited to the booked slot. Extensions must be requested in advance and may incur additional charges.
Unused time will not result in a fee reduction or refund.
12. Audio and Video Files
Files are delivered via cloud transfer (e.g., WeTransfer).
Files are stored for 7 days only. It is your responsibility to download them promptly.
Notify us of any issues with downloads immediately.
13. Termination
We reserve the right to suspend or terminate your use of the studio for violations of these Terms without prior notice.
14. Changes to Terms
We may update these Terms at any time. Material changes will be communicated at least 30 days before they take effect.
15. Liability and Warranties
Our services are provided "as is." We are not liable for damages resulting from their use.
16. Contact Information
If you have questions about these Terms, please contact us at admin@eastdockstudios.co.uk.