Privacy policy.
At East Dock Studios, we are committed to safeguarding the privacy of our clients and visitors. This privacy policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. What Information Do We Collect?
We may collect the following personal data:
Your name, address, email address, and phone number.
Payment details, such as debit or credit card information.
Any other information you voluntarily provide to us.
2. How Do We Use Your Information?
We use your personal data for the following purposes:
To process and manage your bookings.
To communicate with you regarding your bookings, updates, or changes.
To send marketing communications, provided you have opted in to receive them.
To improve our services and develop new features tailored to your needs.
To comply with legal obligations and ensure operational security.
3. Who Do We Share Your Information With?
We do not sell or share your personal data with third parties, except under these circumstances:
When required by law or in response to a legal obligation.
With service providers, such as payment processors, to manage your bookings securely.
If East Dock Studios is involved in a business transaction, such as a merger or sale, personal data may be shared with prospective partners or buyers in line with legal obligations.
4. How Do We Protect Your Information?
We have implemented robust technical and organisational measures to protect your personal data from unauthorised access, disclosure, or alteration. All data is handled securely, and payment information is processed through trusted third-party providers.
5. Your Rights
Under GDPR, you have the following rights regarding your personal data:
To be informed about how your data is used.
To access the personal data we hold about you.
To request corrections to inaccuracies in your data.
To request the deletion of your personal data (subject to legal requirements).
To object to the processing of your personal data.
To request the transfer of your data to another organisation.
To exercise any of these rights, please contact us at admin@eastdockstudios.co.uk.
6. Cookies
We use cookies on our website to enhance your browsing experience and analyse user interactions. Cookies are small files stored on your device. You can adjust your browser settings to block cookies, though certain website features may be affected.
7. Links to Other Websites
Our website may include links to external sites. Please note that once you leave our site, we have no control over the privacy practices of other websites. We recommend reviewing their privacy policies to understand how your data is handled.
8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed.
9. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please reach out to us:
Email: admin@eastdockstudios.co.uk